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Identification and mandates

Posten is concerned that the postal items are delivered to the correct recipient. Therefore, you must identify yourself before you get given a registered mail or value consignment. You may also have to show identification when picking up a parcel.

We do note that in some transactions the Posten representative is required to copy the identity document.

Documents approved as identification:

  • Norwegian bank card with identification part (image with more)
  • Norwegian driver license issued as of 01.01.1998
  • Digital drivers license
  • Norwegian passport
  • Norwegian immigration passport and travel document
  • Foreign passport
  • Norwegian National Identity Card
  • European identity card (Identity Card). National ID cards that some European countries have; Norway included. They are valid ID in the EU and Schengen countries (including Norway).
  • Digital ID in the BankID app
Digital ID in the BankID app
Digital ID in the BankID app

Documents not approved as identification in the following cases:

  • Nordic driver license is not approved as identification for PUM (Personal Delivery With Receipt) or other postal services.
  • Digital ID in the BankID app is not approved as identification for PUM (Personal Delivery With Receipt).