Terms for QuickPack Cash

Documents and goods to more than 200 countries with QuickPack Cash. Customs processing is included. (Import duties and VAT may be added.)

Dimensions and weight

• Maximum dimensions: 120 x 60 x 60  cm
• Maximum weight: 35 kg per item

Packaging

Free packaging boxes are offered. You can also use your own packaging.

Drop-off

Post offices and selected in-store sub-post offices.

Delivery

To the recipient’s door.

Redirection

Within 2 working days to most central areas in Europe. 3–5 working days to most places in the world.

Tracking

Shipments can be tracked by shipment number. DHL is mostly used for forwarding and the parcel then gets a new tracking number. The sender receives an SMS (if the sender's mobile number is provided) with information about the new tracking number and which carrier the parcel has been forwarded with. Contact Customer Service on telephone 22 08 37 00 if you do not receive an SMS or e-mail about the tracking number.

Labelling/contents

The standard consignment note must be completed in English. All fields must be filled in. We cannot deliver to PO Box addresses.

Parcels may not contain: Weapons, ammunition, art, live animals, remains, biological material of humans and animals, cigarettes and other tobacco products, dangerous goods, valuable contents such as gold, silver, precious stones, coins, banknotes or securities, as well as food and medicine. 

For further information, please contact customer service at Bring Courier & Express AS on tel. 22 08 37 00.

Shipments that have prohibited content will be returned at the customer's expense.

Customs clearance documents

Documents over 5 kg and all types of goods, including gifts, must be attached to the proforma or commercial invoice.

Compensation

Limited Liability:

Covers loss, damage, shortage or delay up to 17 SDR (approx. NOK 160) per gross kilogram of goods weight.

Consequential damage compensation is not covered.