Pakkeboks (parcel locker)
Pick up parcels in a Pakkeboks (parcel locker)

Parcel locker allows you to pick up your parcels closer to where you live or travel, at all times of the day. Use the Posten app to open the hatch in the parcel locker. You can also return parcels via parcel locker.
Man with bags approaching a Pakkeboks (parcellocker) in urban area

What is Pakkeboks (parcel locker)?

Pakkeboks (parcel locker) is a self-service solution that is placed in neighborhoods all over Norway. Today, Posten has placed parcel lockers in 2,000 locations in Norway, from Mandal in the south to Hammerfest in the north. We even have parcel lockers at Svalbard! The parcel boxes can be left outside and are available around the clock. It makes it easy and flexible to pick up your parcels.

Use the Posten app to pick up parcels in a  parcel locker. You will be notified when the parcel is on its way and when it is ready for pick-up. Use the app to open the hatch of the parcel locker.

You can now even return goods to online stores via parcel locker. You need the Posten app to reserve and open a slot. In the app, select return and follow the steps.

Parcel box and a man using his smartphone
See how to use Pakkeboks (parcel locker)

Select in the online store

The "Pakkeboks" (parcel locker) is selected as a delivery option when you select the delivery method in the online store, and is available in some online stores. The reason why parcel lockers cannot be selected in all online stores is that some online stores only allow you to select serviced pick-up points, such as Post-in-Shop. We are working to help even more online stores to offer parcel lockers to you as an e-commerce customer.

Our customers love to pick up parcels in parcel lockers!

Housing associations and co-owners who already have a parcel locker and have used it for a while are very happy. Our customers give Pakkeboks (parcel locker) 4.8 stars out of 5 and also state this as one of the most popular pick-up options.

Questions and answers that others are wondering about